Reservation Policy

Reservation Policy - Palafito Verde Apart Hotel

* When you make a reservation, you are requested to pay 50% of the total booking value, or leave credit card numbers as guarantee.

* Check-in Time: 15.30 hrs. / Check-out Time: 12.00 hrs.

* Check out after 12.00 hrs. has an additional cost of $4.000 CLP per hour (if there are availability).

* Free WiFi throughout the Apart Hotel.

* We have 4 free parking. Please reserve it.

* We have 1 cot. Please check availability.

* From 3 years children pay.

* Smoking is allowed only on terraces and balconies.

* Little pets are allowed in some cases. Consult prior to making a reservation.

*We have arranged medical service. The total cost of the service is borne by the passenger.

 

Cancellations:

In hi season, in case of cancellation of a reservation with 14 or more days of anticipation, the total of the 50% will be returned to the passenger. In case of cancellation of a reservation with 13 or fewer days of anticipation, the return of the credit will not be effected.

The rest of the year, in case of cancellation of a reservation with 7 or more days of anticipation, the total of the credit will be returned to the passenger. In case of cancellation of a reservation with 6 or fewer days of anticipation, the return of the credit will not be effected.

 

Hotel Security

* The hotel is not responsable for theft or incidents occurred to vehicles.

* We don´t have accident insurance inside or outside the hotel.

* We don´t assume travel costs or medical care to passengers.

Regards,

Palafito Verde Apart Hotel.